What our Customers say...


Wanted to personally thank SERVPRO of Lake Geneva for the top notch work they have done for our rental property. Tim was prompt and professional when assessing the extensive water damage in 4 of our units. They took into great consideration the residents that were living in the building and took care to reduce any noise and to be very respectful by not leaving any mess from repairs being done. They made sure every resident was heard and their concerns were addressed. With the holidays around the corner we were worried things would not be finished in time, but with their professionalism and effort they made it possible with time to spare. You should all be very proud of the work you do! Thank you!

I am very pleased with the job SERVPRO of Lake Geneva did in my bathroom.  It looks absolutely great, no sign of any black mold.  Stephanie and Peter were a pleasure to have in my home. Thank you for such an excellent job!

We experienced an unfortunate sewer back up on account of a main line that went out going into the street. It was essential that the contamination was taken care of thoroughly and swiftly. SERVPRO of Lake Geneva was able to sanitize and restore the affected ares like it never even happened! Very relieved you are a local business with such a great team! Thank you!

When our hardwood floors were damaged extensively, Lake Geneva SERVPRO arrived to help us. The were able to save our hardwood and were very quick about it but also very detailed. They were very friendly and explained the process of drying the floor. Very impressed! 

Our basement and living room was damaged by an unknown water source. It wasn't until we had noticed a mold situation that we even knew an accident occurred. We found SERVPRO of Lake Geneva's web site and were able to get a team of experts to assess the damages and start repair. They were very professional and we will use them again!

After a kitchen fire left extensive smoke damage throughout our lower level, Lake Geneva SERVPRO was the company we were referred to. After we called, they came quickly to assess the extent of damages and started right away to clean and seal the affected area. Very happy for the work they did. We will pass along the recommendation. 

Needed assistance for cleaning and heavy lifting at my residence. The team arrived quickly and were very helpful. They took care of my things as if they were their own. It was not the first time I have used SERVPRO of Lake Geneva and it wont be my last! Thank you again!

Had a lot of build up in my dyer vents which can be dangerous. Had SERVPRO of Lake Geneva come clear both blocked vents. They did a great job and were very helpful with any questions I had. I will use them again. 

After our basement flooded we called SERVPRO of Lake Geneva to assist with the clean up. They were compassionate and very quick. I couldn't tell there had been any damage after their work was finished. Job well done

So happy with Terry and how well he had cleaned our carpets. He explained the entire process to me and was very helpful when I had questions I needed answered. I will be recommending your company to my immediate family for further appointments.

I wanted to let everyone know that Lake Geneva SERVPRO is the BEST! Amongst all the damage that we sustained with flooding, their team was prompt, efficient and the most professional company I have ever seen. Very pleased with how quickly you responded, cleaned up and allowed us to carry on with our lives! Thank you!

When I called your company, Joyce took my call. She was very pleasant and super helpful. When the crew arrived, Anthony was the person assigned to my site. I was able to listen to his interaction with a trainee and was very impressed. He was very patient and extremely knowledgeable. He gives your company a great reputation for professionalism. I will pass along to my friends and family what a great job SERVPRO of Lake Geneva did!

When a line got pinched in our ice maker it left us with a water damage on our kitchen floor. SERVPRO of Lake Geneva technicians were prompt and did an excellent job drying our hard wood floors. I am very satisfied with their team and would recommend them to anyone in need of their services.

Very fast and super helpful! There is no other place I would call in a flooding basement disaster! They came right out, gave us options, helped and gave advice. They even gave us some things we could do ourselves to lessen the overall cost. Professional and did an amazing job!--- Amber S.

We recently had a water disaster...the SERVPRO team has been outstanding!

They are prompt, professional, empathetic, and have made an otherwise horrible time, a little easier to handle.

They merit my highest recommendation!

"SERVPRO of Lake Geneva is always available to serve your needs. Every day of the year, every hour of the day, we're here for you."--- Anonymous

We recently had a pipe burst and a roof leak at the same time with a lot of damage and were recommended to SERVPRO.  From start to finish they have been completely professional, efficient and friendly.  The home that was damaged is a second home and we were able to rely on them to get the job done without us being there and always keeping the lines of communication open !!  My main contact has been Ryan and I have to tell you If I owned a business he would be exactly the type of person I would want dealing with my customers... Thank you !!