What our Customers say...
Why SERVPRO Testimonials
I would like to share with you the experience we encountered during the time your company provided service to our water damage that occurred in our home. Anthony, the project manager, was personable, knowledgeable and professional. He explained the process thoroughly and provided an easy to understand assessment of what was needed to accomplish the job. His professionalism was truly appreciated from the manner he addressed my wife and I, to the way he appeared, spoke and carried himself while in our home. He displayed good leadership skill while teaching the other members of his team. He was punctual and provided mutually convenient times when scheduling was needed to return to our home. In regard to the service your company provided we are very satisfied with he results. It kept us from having to remove and replace our hardwood floors to needing only to be resurfaced. I am a veteran of 23 years and a police officer for 11. I believe it is extremely important to recognize valuable assets. It is obvious to me that Anthony is a valuable asset to your company. That is why I feel compelled to provide you with this experience we received. We highly recommend SERVPRO of Lake Geneva! Thank you!
Very satisfied with the work you've done. Thank you for everything SERVPRO of Racine County!
David and Stephanie were particularly knowledgeable and helpful to me during this experience. Excellent!
Trustworthy and very helpful. Explains what they are doing and why. Wont use anyone else!
Very professional, they will come fast as possible. Get the job done right!!
When I contacted SERVPRO of Lake Geneva to help with repairs and cleaning in my home, I was welcomed with warmth by their employees. They explained to me the steps they took to help fix my home and were genuinely kind to me during the entire process. I felt comfort in their abilities and safe with them in my home. I would recommend them to family without a second thought. Thank you for all you've done to help me through my crisis! -Betty
Wanted to personally thank SERVPRO of Lake Geneva for the top notch work they have done for our rental property. Tim was prompt and professional when assessing the extensive water damage in 4 of our units. They took into great consideration the residents that were living in the building and took care to reduce any noise and to be very respectful by not leaving any mess from repairs being done. They made sure every resident was heard and their concerns were addressed. With the holidays around the corner we were worried things would not be finished in time, but with their professionalism and effort they made it possible with time to spare. You should all be very proud of the work you do! Thank you!
When our hardwood floors were damaged extensively, Lake Geneva SERVPRO arrived to help us. The were able to save our hardwood and were very quick about it but also very detailed. They were very friendly and explained the process of drying the floor. Very impressed!
When I called your company, Joyce took my call. She was very pleasant and super helpful. When the crew arrived, Anthony was the person assigned to my site. I was able to listen to his interaction with a trainee and was very impressed. He was very patient and extremely knowledgeable. He gives your company a great reputation for professionalism. I will pass along to my friends and family what a great job SERVPRO of Lake Geneva did!