If you have a fire or water emergency, please call us now at (262) 248-7588

To have the optimal experience while using this site, you will need to update your browser. You may want to try one of the following alternatives:

Fire & Water - Cleanup & Restoration

Archived Why SERVPRO Blog Posts

We are Cleaning Experts

7/27/2022 (Permalink)

SERVPRO is Here to Help during this time of need
During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training
We are prepared to clean and disinfect your home or business, according to guidelines set forth by the Federal Government. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. . Examples would include counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces likely to fall under the PHAC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – [SERVPRO of Lake Geneva, 262-248-7588]

National Response

4/6/2022 (Permalink)

With over 1,700 franchises in the U.S. and Canada, SERVPRO® truly does stretch from sea to shining sea. Out of those franchises, over 400 are large loss response teams – these teams are able to handle $100,000 or more in damage, so you can rest assured that your building is in good hands. Our Large Loss Response teams have extra equipment, staff members, and training that allow them to mobilize all over the United States whenever disaster strikes. These team work together during hurricanes, tornadoes, polar vortexes, floods, and much more to ensure that everything looks “Like it never even happened.”

Additionally, there are more than 10 Extreme Response Teams within SERVPRO® who are ready to head out at a moment’s notice. These teams are often made up of multiple Large Loss Response Teams, and they are the highest tier of disaster response at SERVPRO®. These teams can handle losses of $500,000 or more and are strategically placed around America so that they can act quickly when they are called into action.

With so many SERVPRO® franchises, Large Loss Response Teams, and Extreme Response Teams around America, it is easy to see why we are a leader in the restoration industry. No matter where you are in the U.S., we can be there very quickly to help get your property back to normal.

SERVPRO of Lake Geneva is always here for you!

3/16/2022 (Permalink)

Choosing a restoration company to come into your home can be a difficult decision to make.  You may not be familiarized with what work needs to be completed and how much man power it will require to complete. SERVPRO of Lake Geneva gives you peace of mind by finishing any project we are assigned from beginning to end. Rather than having to hire multiple companies to repair multiple types of damages, we do the work for you. Having more than 30 years of experience we are one of the most highly respected and sought after companies for restoration, a reputation we hold dear to us. With a full staff of over 30 employees, we are able to be on call and ready to assist our customer base any time of day or night on any day of the year. Disasters can come in many forms. From fire, water, mold and trauma we have the capabilities you help in every scenario. With top of the line equipment and a crew of highly trained individuals which have been meticulously selected through a vigorous application process, we only offer the very best in commercial and residential repair. Our staff will explain which steps we are taking to assess the damages and what is needed for repairs. You will never feel left out of the construction process, as we keep in constant contact for any questions you may have. When disaster strikes, you can count on us to be there for you!

Hiring Multiple people to repair multiple types of damage? No need for that! Call SERVPRO of Lake Geneva!

3/2/2022 (Permalink)

Choosing a restoration company to come into your home can be a difficult decision to make.  You may not be familiarized with what work needs to be completed and how much man power it will require to complete. SERVPRO of Lake Geneva gives you peace of mind by finishing any project we are assigned from beginning to end. Rather than having to hire multiple companies to repair multiple types of damages, we do the work for you. Having more than 30 years of experience we are one of the most highly respected and sought after companies for restoration, a reputation we hold dear to us. With a full staff of over 30 employees, we are able to be on call and ready to assist our customer base any time of day or night on any day of the year. Disasters can come in many forms. From fire, water, mold and trauma we have the capabilities you help in every scenario. With top of the line equipment and a crew of highly trained individuals which have been meticulously selected through a vigorous application process, we only offer the very best in commercial and residential repair. Our staff will explain which steps we are taking to assess the damages and what is needed for repairs. You will never feel left out of the construction process, as we keep in constant contact for any questions you may have. When disaster strikes, you can count on us to be there for you.

Why SERVPRO of Lake Geneva?

2/1/2022 (Permalink)

SERVPRO of Lake Geneva specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Lake Geneva can also mitigate mold and mildew from your home or business. On top of that, we also provide a whole host of residential and commercial cleaning services—anything from carpet and upholstery cleaning, to vandalism and crime scene cleanup, to COVID-safe commercial cleaning.

"Like it never even happened."  These five words are so much more than our company tagline at SERVPRO—they define what every one of our thousands of locally owned and operated teams do every day. From air duct cleaning to water damage restoration, there are several ways and reasons why your neighborhood SERVPRO of Lake Geneva is the only one to call at 262-248-7588 if you need us for complete cleaning and restoration services.

Why SERVPRO?

2/1/2022 (Permalink)

If you’re in need of disaster repair SERVPRO of Lake Geneva’s team is here to help. Each and every one of our professionals are highly trained in property restoration to better serve our community. From initial and ongoing corporate training to regular e-training and continuing education classes, you can trust that your SERVPRO Professionals have the knowledge and experience to handle your disaster, no matter the size.

The Institute of Inspection Cleaning and Restoration Certification (IICRC) is the governing body that sets the standards for the cleaning and restoration industries. All members of the SERVPRO team study IICRC standards and best practices to know how to restore damaged properties correctly. The certifications include:

Applied Microbial Remediation Technician (AMRT):This course covers mold and sewage remediation techniques and how to perform the proper procedures in the field to keep all workers and occupants safe.

Applied Structural Drying Technician (ASD):Through this training, technicians learn how to dry water-damaged structures safely and efficiently.

Carpet Cleaning Technician (CCT):This course covers pre-inspection, fabric identification, cleaning chemicals and equipment, and proper cleaning techniques.

Fire and Smoke Restoration Technician (FSRT):Through this training, technicians learn about smoke and fire damage, job planning, equipment, odor concepts, and practical cleaning procedures in fire and smoke settings.

Odor Control Technician (OCT):This course covers odor control, odor causes, and deodorization techniques.

Upholstery and Fabric Cleaning Technician (UFT):Throughout this training, technicians go over fiber identifications and upholstery cleaning methods.

Water Damage Restoration Technician (WRT):During this course, trainees learn about the concepts of water damage, its effects in different settings, and procedures to deal with water losses, sewer backflows, and contamination.

At SERVPRO, we understand that having the knowledge and training to handle an array of damages and disasters is crucial to meeting and exceeding the needs of our customers when the restoration is required. Our extensive SERVPRO training program includes the following:

  • IICRC Training
  • Employee Certification Training:This voluntary, self-paced program allows our professionals to learn more about crew training, fire restoration, carpet and upholstery cleaning, and mold mitigation.
  • Initial Franchise Training:This 15-day hands-on course at our training facility allows new franchise owners to master topics such as fire restoration and mold mitigation.
  • e-Learnings:Through this web-based training, team members can stay up-to-date on industry standards and professional quality.
  • Continuing Education Classes:These programs are designed for insurance agents, adjusters, real estate professionals, and franchise staff to learn more about emergency mitigation.

There When You Need Us

7/23/2021 (Permalink)

There When You Need Us

Having years of experience in restoration and rebuild, SERVPRO is placed amongst the most reliable and knowledgeable leaders in the industry. Having served in our community for over 30 years, we have had the opportunity to grow with our neighbors and provide the help they need when they need it. Disasters can occur at any time during any season. Having a well-stocked staff of highly trained professionals gives us the edge to arrive on the scene faster, and begin repairs more quickly. Having ownership of our emergency vehicles gives us the ability to arrive faster to any size disaster, saving you time and money. When choosing a restoration company to help you with your home or business repairs, it is important to feel like you are in good hands. Give us a call today with any questions you may have. We are always here to help!  

SERVPRO of Lake Geneva

262-248-7588

When You Need Us Most

3/16/2021 (Permalink)

When your home or business experiences property loss, the results may be devastating. From fire damages to flood waters, you may not be prepared for what may occur. Every item in your facility may fall victim to the adverse effects that could potentially happen with any type of property loss. Smoke residue from a fire could seep into every material in your home. High flood waters can effect your walls, ceiling, all the way down the floor boards beneath your carpet, leaving mold growth not far behind. When these events happen, your property will need to be professionally cleaned and repaired. SERVPRO has the tools needed and the experience required to restore your space and begin the restoration process. Never put off for tomorrow what can be done today. Give us a call, we are here to help. 

Available When You Need Us

2/9/2021 (Permalink)

Weather patterns can be unpredictable and in a few situations can become dangerous. High winds have the ability to uproot trees, down power lines and send anything not secured to the ground through the air like a projectile. Property damage can be immense and multi faceted. Not only could you be faced with broken windows, roof damage and cosmetic repairs, water may become a secondary issue. When water comes into contact with entry points in your home, you can be looking at issues with drywall, flooring and any physical part of your home that comes into contact with the water. Mold can grow rapidly in moist areas that the water has affected. Then longer water sits where it doesn't belong, the higher the cost will be to repair all the damage it incurs. SERVPRO is available day or night to answer your call or any questions you may have. Give us a call today!

How SERVPRO Can Help

2/2/2021 (Permalink)

SERVPRO is a nationwide restoration company that is locally owned and operated, specializing in mold, fire, water and bio hazard remediation. When disaster strikes our team of experienced professionals arrive and immediately begin to mitigate the damages. Fire can be devastating and have multiple phases of restoration. The same can be said for water, mold and bio hazard clean up. SERVPRO has the advantage of having all the necessary tools needed to complete a job from beginning to end and wont have you scrambling to find secondary companies to finish the work we started. Working closely with most insurance companies, we keep you informed every step of the way. When facing home or business property repairs, choose locally owned and operated. We are always here to help   

In All Matters of Property Loss

2/2/2021 (Permalink)

SERVPRO has a long and devoted standing with the community we serve to be there when you need us and to provide exceptional work. When fire, flooding, or any type of disastrous event effects your home or business, we are there to immediately begin the restoration process. Commercial property damages can result in loss of income and create chaos in the process of repair. SERVPRO works closely with most insurance companies to help expedite the time it takes to get you back on your feet and your property restored. Property damage can happen at any time at any point of the year. Taking precautionary steps before disaster strikes will always keep you one step ahead. We offer ERP programs that are tailored to your specific location and are available to you free of charge. Give us a call today~

Who You Gonna Call? SERVPRO

2/1/2021 (Permalink)

Disaster gives little warning when making an appearance. When fire, water, mold or bio hazardous material damage your home or business SERVPRO is ready. One of the greatest benefits SERVPRO has to offer is that all of our emergency equipment and vehicles are housed in our own personal garage space, ready to go at any time of day or night. Property damage can occur at any time of day in any month of the year. It is imperative your restoration company has all the necessary tools needed quickly and efficiently. The faster we arrive on the scene, the more likely it will be to mitigate the situation to save you time and money. When choosing a restoration company, consider choosing SERVPRO. We are always ready to go to help fix the worst of what life throws at us.  

In the Best and Worst of Times

7/27/2020 (Permalink)

There is a common expression that goes 'Don't put off for tomorrow, that which can be done today' and that really embodies the response time for our crew at SERVPRO. By arriving on the scene of any home or business disaster quickly, we are able to begin the mitigation process and establish a plan of action immediately. Having over 30 years of experience gives us an immense advantage and has given us the opportunity to become acquainted with any major scenario possible. From water damages from high waters, or repairing your home or business after a fire we do it all. Working closely with your insurance company, we help take the burden and stress of the situation and turn it into a completed restoration. Give us a call today!  

We are Cleaning Experts

3/18/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – 

SERVPRO of Lake Geneva (262) 248-7588

When You Need Us, There We Are.

2/24/2020 (Permalink)

Having decades of experience in any given field of work naturally gives you an edge over competitors. You are able to identify issues others may not even notice. You develop a sense confidence in any given scenario. Our team at SERVPRO have the expertise to help guide you through your most difficult home and business repairs. We understand the value of a dollar and know the difference in cost between repairing and replacing. If it can be repaired, it will cost you far less than having to replace. We work closely with your insurance companies to provide expedient and comprehensive work that matches your desired style paired with the costs your insurance will cover. After home or business damages occur, give us a call and we will always be there to answer. 

Faster to your Disaster

2/3/2020 (Permalink)

When time is of the essence it is important to have reliable and dependable individuals that can arrive on scene and begin repairs as soon as possible. Time is money and the longer an issues sits unattended the more costly repairs will become. SERVPRO has the advantage of having all equipment needed for any type of situation on hand, which allows us to get to you with no interruptions. Having extensive , hands on training with each and every one of our commercial grade pieces of equipment gives our crew the knowledge and expertise needed to handle any disaster swiftly and efficiently. Dealing with home or business property damages or losses can be overwhelming and disheartening as well as confusing. We take the time to detail what restoration plans we have in mind and will explain the process every step of the way. Trust the best with the worst life throws at us. 

We Have What It Takes

2/3/2020 (Permalink)

Choosing a restoration company can prove to be a difficult task. Many factors are considered before a decision should be made. Are they reliable? Are they honest? Do they have positive feedback from customers to give me peace of mind? The list goes on. As it should. Our company has an outstanding reputation for integrity and expedience. We are able to arrive on scene faster and begin the process of repair more quickly than our competitors. Having our equipment readily serviced and available gives us an added benefit. We have all tools and the expertise behind them and are able to use what we need when we need it, rather than having to go to a secondary source or business. Having the ability to provide excellent service in a swift and thorough manner saves everyone time and money. 

Getting to Know You

2/3/2020 (Permalink)

When choosing SERVPRO you are not just selecting a company to help with home and business repairs, you're inviting our family into yours. We understand how overwhelming it can be for this to happen, especially since we are arriving during some of the most chaotic moments you may ever experience. Getting to know our clients is a cornerstone and backbone to our company and we take time to go the extra lengths to ensure a safe and friendly work environment. We take time to carefully detail what steps we will take and what actions will happen in order to get your property back on its feet. Our crew of highly trained individuals understands the importance of privacy and have the experience to handle even the most sensitive cases will consideration and kindness. 

Keep it local

7/16/2019 (Permalink)

There are many extenuating benefits to using locally owned and operated businesses. Our SERVPRO locations have been under one ownership for more than two decades and have the community support to thank for it. When using or shopping local vendors and services, you are using your money in the best way to give back to the local community. One study showed that for every $100 dollars spent, $68 remained within the city. By allowing us to provide our disaster relief services, you are contributing to the lives of all of our employees. We value the reputation we have earned from years of working exclusively for the hardworking members of our community. When choosing SERVPRO you are not only in the hands of skilled professionals, you are also in the hands of our community. 

How to Survive a Riptide

7/12/2019 (Permalink)

Lake Michigan is known for its strong currents and dangerous undertows

In this edition of SERVPRO Survival we are going to be hitting on the most important steps to take if ever you find yourself or a loved one in the grip of a dangerous rip tide.

What we know most commonly as a ‘riptide’ is actually a rip current (a narrow channel of water rushing outwards) which can feel as gentle as a tug at first.

The Shallows:

Exit shallow water immediately when the sensation of tugging or pulling occurs. A rip tide is more difficult to maneuver from when in deeper water.
If you are in chest deep water and still able to touch bottom, walk sideways out of the line of current and immediately make your way to shore. (Always take note of posted warnings and do not swim where it is not recommended)
Swept away:

Remain calm. Rip tides WILL NOT pull you below the surface, even if it feels that way. What the current is doing is pulling you out further, not under. You must keep a calm and clear mind to handle the situation.
Do not exhaust yourself. If you are an adequate swimmer you are in no immediate danger of drowning if you do not over exert your mind or body.
Call for help if there is anyone in the immediate area.
(DO NOT ATTEMPT any rescue efforts without the aid of a flotation device. You could be swept away as well. Immediately call for rescue services)

Swim parallel to the coast line, no matter how far you have drifted. Swimming parallel to the coast will release you from the hold of the current. Swim in the direction of the breaking waves, as this indicates where the rip tide ends.
Back Float:

Conserving energy is essential to rip tide survival. If you feel yourself losing energy, the best technique is just to flow with it. Do not panic that you are further from shore. Back float and relax until the tide has dissipated and rescue efforts can commence.
Out of its grasp:

Swim diagonally to shore once released from the current. It reduces the possibility of reentering it unintentionally.
Rest as frequently as necessary to regain and sustain energy.
There is no way to predict when certain emergency situations arise. These simple and effective tips can help better ready yourself for when tragedy strikes. Stay aware of your environment and stay safe.

Stand By Me

2/11/2019 (Permalink)

When facing the uncertainty of disaster such as flooding or fire, it can be overwhelming to figure out where to begin. We know all too well the complications that contribute to the stressful occurrence of losing your home or valuables to unexpected events. Fortunately, your neighbors at SERVPRO are available 24 hours a day 365 days a year to help you through your worst of times. Being equipped with the tools and personal needed to complete disaster relief measures is something we pride ourselves on. SERVPRO of Lake Geneva provides the very best in restoration. A few of the items and pieces of machinery you might see on our arrival are some of the best the industry has to offer.

25 Trucks

3 Pack out Trucks

4 Dump Trucks

8 Extraction Units

450 Plus Fans

85 200 Phoenix Max Dehumidifiers

25 200 Phoenix Dehumidifiers

3 Fire Birds Temp. Heating

10 Wall injection units

8 Wood Floor Drying Units

3 180 BTU Indirect Heaters

10 Generators from 4k to 10k

With these tools at our locations we can fully equip ourselves for whatever disastrous event occurs. Never face damages alone. Give us a call day or night and we will be there to help!

A Friend in Deed

2/11/2019 (Permalink)

Giving back to the community we serve is something our family owned business holds at the highest regard. In today’s society it’s easy to become manufactured with little real people connection. Our staff at SERVPRO of Lake Geneva is not like the rest. Being family owned and operated we have gained experience in the industry for more than 30 years. We have seen the under belly of most disasters of residential or commercial damages than anyone in the state and have the skilled professionals to utilize that knowledge. We take time to get to know our community. Being involved in local events and supporting local business is very important to us and our mission as a business. We treat our entire clientele base with the same compassion and expediency we would give to our own family members. Disasters can be intimidating, we try our very best to comfort you in your times of need while being honest and direct about the steps we need to take to get you back on your feet. Your needs will always be heard and your questions will always be answered. From the time we receive you initial phone call to the time we complete the restoration of your home or business you will never feel alone. Give us a call day or  night, we are happy to help!

From our home to yours

2/8/2019 (Permalink)

Choosing a restoration company to come into your home can be a difficult decision to make.  You may not be familiarized with what work needs to be completed and how much man power it will require to complete. SERVPRO of Lake Geneva gives you peace of mind by finishing any project we are assigned from beginning to end. Rather than having to hire multiple companies to repair multiple types of damages, we do the work for you. Having more than 30 years of experience we are one of the most highly respected and sought after companies for restoration, a reputation we hold dear to us. With a full staff of over 30 employees, we are able to be on call and ready to assist our customer base any time of day or night on any day of the year. Disasters can come in many forms. From fire, water, mold and trauma we have the capabilities you help in every scenario. With top of the line equipment and a crew of highly trained individuals which have been meticulously selected through a vigorous application process, we only offer the very best in commercial and residential repair. Our staff will explain which steps we are taking to assess the damages and what is needed for repairs. You will never feel left out of the construction process, as we keep in constant contact for any questions you may have. When disaster strikes, you can count on us to be there for you.

Secondary disaster: Salvaging documentation after loss

11/8/2018 (Permalink)

When we are in the face of disaster clean up, it’s easy to become focused on the major issues at hand. Instigating problems need immediate attention such as the pipe that burst and flooded your basement, or a fire that ravaged your facility and triggered the sprinklers to soak your electronics. Dealing with the source is of utmost urgency. What we don’t always take into consideration are the possessions that sustain damage with those disasters. Photographs, prized family possessions, important documents and digital items can all become exposed and become destroyed in a short frame of time. That’s where SERVPRO of Lake Geneva comes in to play.

SERVPRO uses state of the art equipment and implements the same freeze drying system as The Library of Congress. Our technology and techniques remain the only methods approved by the National Archives and Records Administration (NARA) and the General Services Administration (GSA). With water damage runs the risk of contamination and exposure to bacteria and viruses, making your items potentially dangerous. Fortunately, our team uses gamma irradiation to safely sterilize your property.

With these amazing pieces of technology we are able to preserve your most precious items and give you the safety of being able to keep them in your home or in storage. SERVPRO of Lake Geneva is always here to help and would love to answer any further questions you may have. Give us a call today!